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Scaling Enterprise UX | Leading Teams  Driving Outcomes.

Currently leading UX at Agilysys, driving strategy across hospitality platforms. 15+ years building and scaling teams (2 to 25+), establishing design systems and UX metrics, and now integrating AI to accelerate product outcomes.

 

Experiences

Agilysys Technologies

I lead the UX transformation of Resorts & Lodging platforms, driving end-to-end strategy and execution across hospitality products. I translate complex user and business needs into scalable, intuitive systems while partnering with product and engineering teams. I established design systems, UX scorecards, and review frameworks to ensure consistency and measurable outcomes, and lead a 24-member UX team, fostering strong design culture and performance.

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Cognizant Technologies Solution

Strong in translating complex business requirements into effective, user-centered design solutions aligned with business goals. Experienced across domains including finance, telecom, investment banking, and logistics, delivering end-to-end UX—from research, personas, and journeys to IA, wireframes, and prototypes—for enterprise web and mobile applications. Well-versed in responsive and mobile-first design, UX methodologies, and cross-functional collaboration with product, engineering, and stakeholders. Proficient in key design tools with a foundational understanding of front-end technologies.

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3i - Infotech

Insurance Business Analyst with solid experience across SDLC phases, including requirements, analysis, prototyping, development, and testing. Worked on implementing PREMIA (end-to-end insurance solution), handling requirement gathering, functional documentation, product configuration, and UAT. Strong in stakeholder collaboration, problem-solving, and translating business needs into clear workflows and screen concepts.

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My Leadership Approach

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